GUARDIAN CIRCLE PRIVACY POLICY

 

GUARDIAN CIRCLE PRIVACY POLICY

 

Last Revised: Oct 30, 2016

Welcome to Guardian Circle -- the service that allows you to send alerts for help to your designated contacts from Guardian Circle LLC (ÒGuardian,Ó Òwe,Ó ÒusÓ or ÒourÓ).

 

This privacy policy explains how we collect, use and disclose information about you when you use our mobile application (the ÒAppÓ), our website (the ÒSiteÓ) and other online products and services that link to this privacy policy (collectively, the ÒServiceÓ) or when you otherwise interact with us. By using the Service, you consent to our collection, use and disclosure of your personal information as described in this privacy policy.

Through the Service, you can send out a request for help (an ÒAlertÓ) to a contact list created by you of other users of the Service (a ÒResponse CircleÓ). You can also publish an Alert to your contacts for your Facebook account. The users in your Response Circle and your Facebook contacts can communicate with each other through the Service to coordinate a response to your Alert.

 

Modifications

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the privacy policy periodically to stay informed about our practices and the ways you can help protect your privacy.

 

Collection of Information

Information You Provide to Us

We collect information you directly give us. For example, we collect information about you when you sign up for our Service, send or respond to an Alert, give feedback about the Service, apply for a job, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, your mobile phone number, the email addresses and phone numbers of users in your Response Circle and any other information you choose to provide. When you request that the App find your Facebook friends, we also collect certain information from your contacts on your mobile device (or from Facebook, according to the permissions you grant us), including your contactsÕ email addresses and phone numbers, so you can send Alerts to people you know. For information as to how to restrict the collection of contact information, please see the ÒYour ChoicesÓ section below. We may also collect information about you from other users of the Service (for example, we may collect your contact details from another user if such details are stored on the user's mobile device). If you choose not to provide certain information, we may not be able to provide the Service to you or certain features of the Service may be unavailable or work differently.

Information We Collect Automatically When You Use the Service

When you access or use our Service, we automatically collect certain information about you. This information includes:

 

Log Information: We log information about your use of the Service, including the type of device you use, access times, location information, Alerts and pages viewed, and the page you visited before navigating to our Service. We use this information for analytic and product improvement purposes.

 

Device Information: We collect information about the mobile device and computer you use to access our Service, including the hardware model, operating system and version, unique device identifiers and mobile network information. We use this information for analytic and product improvement purposes.

 

Location Information: We collect information about the location of your device each time you access or use the Service. For more details, please see ÒYour ChoicesÓ below.

 

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. Web beacons (also known as Òtracking pixelsÓ) are non-visible electronic images. These technologies are used for analytic and product improvement purposes, such as seeing which areas and features of our Service are popular and determining whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see ÒYour ChoicesÓ below.

 

Use of Information

We may use information about you for various purposes, including to:

Provide, deliver, maintain, test and improve our Service;

Send you technical notices, updates, confirmations, security alerts and support and administrative messages;

Respond to your comments, questions and requests and provide customer service;

Communicate with you about products, services, offers, promotions, rewards and events offered by Guardian, and provide news and information we think will be of interest to you;

Monitor and analyze trends, usage and activities in connection with our Service and improve the Service;

Detect, investigate and prevent any suspected breaches of our Terms of Service http://guardiancircle.com/tos.html

Link or combine with information we get from others to help understand your needs and provide you with better service;

Connect you with other users in your contacts; and

Carry out any other purpose for which the information is collected.

 

Security and Storage of Information

We take reasonable measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction, but we cannot guarantee that our system is infallible. 

Guardian is based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

 

Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

-   With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;

-   In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;

-   If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Guardian or others;

-   In connection with, or during negotiations of, any merger, sale of GuardianÕs assets, financing or acquisition of all or a portion of our business to another company; and

-   With your consent or at your direction, including if we notify you through the Service that the information you provide will be shared in a particular manner and you provide such information.

 

We may also share aggregated or anonymized information that does not directly identify you.

Note that if you choose to include information about you in your Alerts or responses to Alerts, such information will be shared with other users of the Service who receive such Alerts as described in this privacy policy. Also, please note that if you or other users choose to share a Alert through a third party, such as Facebook, any further collection and sharing of that Alert by such third party or its users will be governed by that third partyÕs privacy policy, and we cannot control what any third party does with any Alerts or other information that is shared with third parties.

 

International Users

Guardian is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries. Information shared in accordance with this privacy policy may be disclosed to overseas recipients located in the United States, Canada, the European Union, Australia and New Zealand and other countries. This may include disclosures to overseas recipients outside of the European Economic Area, including countries that do not have laws that protect personal information in the same manner as countries within the European Economic Area.

 

Analytics Services

We may allow third parties to provide analytics services to us. These entities may use cookies, web beacons and other technologies to collect information about your use of the Service, including your IP address, Alerts, time spent on Alerts, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content and features and better understand your online activity.

 

Your Choices

 

Account Information:

If you wish to delete your account, follow the instructions on our FAQ page at http://guardiancircle.com/faq.  Note that we may retain certain information as required by law or for legitimate business purposes as may be necessary to fulfill the purposes identified in the privacy policy. We may also retain cached or archived copies of information about you for a certain period of time.

 

Cookies:

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Service. To delete or disable flash cookies please visit www.adobe.com/products/flashplayer/security for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

 

Push Notifications and Alerts:

With your consent, we may send push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

 

Contact Information:

You can restrict GuardianÕs collection of contacts by changing your phoneÕs privacy settings. On iPhone, go to Settings > Privacy > Contacts and switch the App to ÒOff.Ó

 

Promotional Communications:

You may opt out of receiving promotional communications from Guardian by following the instructions in those communications or by changing your notification settings in the AppÕs settings menu. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

 

Geolocation Information:

When you first launch the App, you will be asked to consent to our collection of location information. We require this location information in order for the Service to function as designed.

 

If you consent to our collection of location information, you may subsequently stop the collection of this location information at any time by pausing location tracking from within the applicationÕs settings menu, or by changing the location preferences on your mobile device. However, if you stop the collection of this location information, you will not receive the benefit of the Service.

 

If you consent to our collection of location information and you do not subsequently stop the collection of this location information, the Service will continue to collect this location information.

If you consent to our collection of location information, subsequently stop the collection of this location information and later consent to the collection of this location information, the Service will resume the collection of location information.

 

You may also stop our collection of location information by following the standard uninstall process to remove the App from your device.

 

Your California Privacy Rights:

Please note that we do not share your personally identifiable information with third parties for their marketing purposes. However, California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at contact@guardiancircle.com

 

Contact Us

If you have any questions or concerns about this privacy policy or any privacy issues, please email us at privacy@guardiancircle.com